Electronic Communications & Signature Consent

Version 1.1

Effective Date: 2026-10-25 (America/Chicago)

1. SCOPE

Account-level electronic consent covers identified normal PIGEON account notices, service requests, job/status notices, invoices/receipts, filings, reports, affidavits, acknowledgments, consents, agreements, electronic signatures and downloadable records. Separate affirmative signing/acknowledgment is still required where a workflow requests it. Consent does not override law/court requirements for paper/original delivery.

2. ACCESS BEFORE CONSENT

Before affirmative consent, use View Sample Electronic Record to open/download a harmless sample electronic record. You need a current mainstream browser, internet, required JavaScript/cookies or equivalent storage, valid email, standard PDF view/download capability and applicable camera/location capability. PIGEON Field requires an iOS/Android version supported by the final store build; no untested version numbers are promised. Contact support for reasonable accessibility assistance.

3. PAPER COPIES

Request through support@pigeonserve.com or authenticated support/privacy. No separate PIGEON administrative fee applies to an ordinary copy generated from an available electronic record. Disclose actual expected postage, certified-mail, third-party reproduction or other external cost before fulfillment.

4. WITHDRAWAL

Withdraw through authenticated account/privacy request or support@pigeonserve.com without fee. Withdrawal applies prospectively and does not invalidate completed signatures, delivered notices, completed transactions or required retained records. A future online-only workflow may be unavailable if electronic delivery/signing is necessary and no alternative exists; PIGEON will explain the consequence.

5. SAVE AND REQUEST RECORDS

Download available records before closing an account. Former users may request still-retained records through verified support/privacy procedures, subject to identity, confidentiality, legal holds and third-party rights. Not every record remains available indefinitely.

6. AUDIT AND CHANGES

Affirmative acceptance records the applicable version/time and preserves completed historical signatures. A sample-access action is not itself consent. Specific record signatures and account-level electronic consent remain separate.

7. UPDATING ELECTRONIC CONTACT INFORMATION

Keep your email address and other electronic contact information current. You may update applicable account contact information through the authenticated Profile / Settings workflow where available, or through verified support at support@pigeonserve.com. Updating contact information does not alter or invalidate previously delivered notices, signatures, consents or historical records.

Pigeon Serve LLC — PIGEON

7250 West Greens Rd, Ste 314, Houston, TX 77064

support@pigeonserve.com · billing@pigeonserve.com · (713) 454-2146