Process Server Agreement
Version 1.1
Effective Date: 2026-10-25 (America/Chicago)
1. ELIGIBILITY AND ACCEPTANCE
Maintain required legal eligibility/credentials. Choose whether to accept available work; direct assignment follows the accepted workflow and does not silently imply acceptance. PIGEON approval does not guarantee work or earnings. Any intended independent-contractor relationship remains subject to applicable law; this agreement makes no broader classification claim.
2. WORK AND EVIDENCE
Provide truthful GPS, photos, attempts and outcomes; follow lawful instructions and authorization. Falsification can result in suspension/removal and nonpayment of invalid work. Do not advance personal court funds without explicit authorization. Expenses are not reimbursed unless the assignment expressly authorizes them.
3. COMPENSATION AND REVIEW
Compensation is the amount shown/approved for the assignment. Required Admin review may hold earnings. Qualifying In-Person Court Filing compensation remains one $25 entitlement under the approved workflow. Acceptance or visit submission alone is not payment; later court confirmation does not create a duplicate entitlement. Court fees and Client service fees remain separate.
4. CORRECTIONS AND PAYOUT
Duplicate, fraudulent or erroneous earnings may be corrected with an audit trail. Reversal after payout is an auditable future adjustment, not deletion of historical payment. Locked cycles remain governed by existing cutoff rules. Stripe handles Connect/banking information. Payout timing follows the configured weekly cutoff and processor/bank timing, with no guaranteed bank-arrival day. Existing policy is Thursday 23:59 America/Chicago cutoff with Friday payout workflow. Incomplete payout setup may hold eligible earnings without erasing them.
5. RELATED TERMS
Terms of Service, Privacy Policy and the accepted assignment apply. Historical approved/signed records and lawful rights remain preserved.
6. CONFIDENTIALITY / DATA SECURITY
Process Servers may use Client, subject, court, job and PIGEON information only as necessary for authorized assignments. Do not disclose, sell, reuse, publish or share protected job information outside the authorized assignment except where required by law. Protect credentials, devices and downloaded records against unauthorized access. Promptly report suspected unauthorized disclosure, lost devices or compromised credentials to support@pigeonserve.com. Do not share PIGEON account credentials. Handle local/downloaded protected material according to PIGEON retention/security requirements and applicable law.
7. NO UNAUTHORIZED DELEGATION
A Process Server may not transfer or delegate a PIGEON assignment, permit another person to work under the Process Server's account, or allow another person to submit evidence under the Process Server's identity unless the assignment is formally reassigned through the approved PIGEON workflow.
8. INDEPENDENT BUSINESS RESPONSIBILITIES
The Process Server remains responsible for maintaining legally required credentials and any tax, equipment, vehicle, insurance or business obligations applicable to the Process Server or accepted assignment. Insurance is required only where required by law or an accepted assignment. PIGEON does not provide tax, legal or insurance advice.
9. NO AUTHORITY TO BIND
A Process Server has no authority to enter contracts, make guarantees, incur obligations or make representations on behalf of Pigeon Serve LLC except to the limited extent expressly authorized for an accepted assignment.
10. SUSPENSION / TERMINATION
PIGEON may suspend or terminate Process Server access for expired/ineligible credentials, falsified evidence, fraud, material agreement violations, unlawful conduct or security risk, subject to applicable law. Suspension or termination does not erase legitimate historical records or otherwise valid earned compensation, subject to the existing correction/review process.
Pigeon Serve LLC — PIGEON
7250 West Greens Rd, Ste 314, Houston, TX 77064
support@pigeonserve.com · billing@pigeonserve.com · (713) 454-2146