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Optional analytics update — October 26, 2026

This supplement updates the statements about disabled optional analytics in the October 25, 2026 version 1.1 policy below. All other provisions and existing consent records remain unchanged. Optional advertising and promotional email tracking remain disabled.

With your explicit browser permission, PIGEON uses Google Analytics 4 to measure public-page visits, traffic sources and coarse sign-up, sign-in, request, enrollment and checkout steps. Google may process a pseudonymous browser identifier, device/browser information and network information. We do not send names, email addresses, case information, private searches, documents, identity evidence, passwords, verification tokens or URL query strings. Account and payment identifiers are replaced by event-specific hashes. Browser purchase events are not our accounting records.

Google Analytics does not load before consent or after choosing Required only. Advertising storage, Google signals, ad personalization and automatic enhanced measurement are disabled. Google Analytics event data retention is two months; aggregated reports may remain available longer. Required account, security and financial records are separate from optional analytics.

Consent preference pigeon.analyticsConsent.v1 lasts up to 12 months per browser/device. Optional _ga and _ga_* cookies last up to 12 months without renewal on each visit. Hashed event-deduplication markers in pigeon.analyticsEvent.* expire after 12 months. Change your choice using Cookie Preferences. Withdrawal stops future optional collection and removes Analytics cookies and local event markers in this browser. Clearing browser storage also removes the preference.

Questions or privacy requests: support@pigeonserve.com. Google Privacy Policy.

Historical base policy: the version 1.1 text below is retained for consistency with recorded consent. Its statements that optional analytics is disabled are superseded by this dated supplement.

Privacy Choices

Version 1.1

Effective Date: 2026-10-25 (America/Chicago)

1. PRIVACY REQUESTS

Pigeon Serve LLC — Privacy Team handles requests. Use the authenticated request form at /privacy-choices or email support@pigeonserve.com. Accessible alternatives: (713) 454-2146 or postal mail below. Do not send IDs, selfies, full payment credentials or private legal documents in an initial email. Account-specific disclosure or changes require authentication/verification.

Request types include access, correction, portability, deletion, consent withdrawal and Appeal a Privacy Decision. Standard response target is within 45 days after verification, with one additional 45-day extension when reasonably necessary and with notice.

2. REQUEST ACCOUNT DELETION

Profile / Privacy → Request Account Deletion starts a request, not an immediate destructive action. PIGEON verifies the requester and reviews the requested action, applicable obligations and any records that must be retained. Account closure and deletion require a separately verified fulfillment step; receiving or deciding the request does not by itself close the account or erase records. Deletion remains subject to records required by law, active disputes, fraud/security investigations, payment/accounting obligations, litigation/legal holds and other applicable legal requirements. Retained records are restricted from unrelated use. Account closure does not erase every record or automatically cancel services.

Deleted production data is removed from active systems under the applicable retention/deletion process. Backup copies expire through the normal approved backup lifecycle rather than individual editing where technically impractical. No fixed backup-expiration period is promised until the actual backup lifecycle and deletion propagation have been technically verified; this notice does not assert immediate deletion from every backup copy. Deleted information must not be intentionally restored into active use. If disaster recovery restores a backup, applicable deletion state must be reapplied before that data returns to active use. Any lawful preservation exception remains subject to restricted access and applicable law.

3. APPEALS

Select Appeal a Privacy Decision or /privacy-choices?type=appeal. Include the original request reference. Privacy Team targets a written decision within 60 days. If denied and applicable law requires, use the official Texas Attorney General consumer/privacy complaint mechanism: https://www.texasattorneygeneral.gov/consumer-protection/file-consumer-complaint .

4. COOKIE PREFERENCES AND MARKETING

Cookie Preferences: /cookie-policy#preferences.

PIGEON does not sell personal information, share personal information for cross-context behavioral advertising, use personal data for targeted advertising, or perform advertising profiling. Marketing promotional email, optional analytics and advertising tracking are disabled at launch.

If promotional emails are later enabled, subscription requires a separate optional, unchecked opt-in and includes a working unsubscribe method. Marketing unsubscribe does not disable required account/security/job/payment communications. No fake sale/advertising opt-out controls are shown.

5. SENSITIVE-DATA AND ELECTRONIC CONSENT

Disclosure/consent precedes government ID, selfie, precise location, signature and identity-evidence capture. Withdrawal stops future optional processing where possible but does not invalidate completed-service evidence or approved retention/legal holds. Electronic-consent withdrawal is prospective, without fee, and may prevent future online-only workflow completion if no alternative exists. Separate signatures still apply to individual records.

6. COPIES AND HELP

Download available records before account closure. Retained records may later be requested through verified support, subject to confidentiality, identity checks, legal holds and third-party rights. No indefinite availability is promised.

Pigeon Serve LLC — PIGEON

7250 West Greens Rd, Ste 314, Houston, TX 77064

support@pigeonserve.com · billing@pigeonserve.com · (713) 454-2146

Submit a verified privacy request

Sign in with your existing PIGEON account. Submission requests review; it does not disclose or erase records. Former users may contact verified support.